Park@Perak: Pay For Parking in Perak Using Mobile App

53 thoughts on “Park@Perak: Pay For Parking in Perak Using Mobile App”

1. Transferred RM20 to the account this morning, is was still not updated to the app’s balance even after an hour later … feedback to them, still awaiting reply

2. Aiyo this doesn’t sound so promising! Hope all these kinks will be ironed out by 1st Jan.

3. Well, finally.. this morning ie. after 24hours, my RM20 is in 🙂
   This should be reflected instantly. Otherwise, it will defeat the purpose. I hope the app will also trigger phone notification when the time is nearly up for user to extend the parking duration.

4. Thanks for updating! Agreed that it should be instant top up so that motorist can use the credit at once. Imagine parking the car and no credit or coupon. Haha… hope this doesn’t happen!

5. I have installed the app and find difficult to register even I fill up my ic and password still it says that my i/c and password does not match. Please advise. Thank you

6. Hi Foo Tet Tah,

   I have sent an email to you. Kindly check.

7. Sy dah installed app ya, namun tetapi menyatakan ic dan password xsepadan.

8. My password incorrect & can’t login. Click on lupa kata Laluan then ask to key in email but didn’t receive at all. I still got balance RM22.80 inside my account. Pls help.

9. hi. just wonder to know do i need to display anything on windsrceen if i using park @ perak?

10. Hi Lim Kok Foo,

    From what I understand, MBI enforcement will check their app using your car number, so there is no need to display anything on windscreen.

11. My password incorrect, can’t login. Click lupa kata laluan than ask to key in email add but i didn’t receive any massage, it more than 4 days.

12. IC tidak sepadan with kata laluan. Please help!

13. Is there a possibility of the MBI enforcement still giving you a summon even if you’re using the app? Feeling insecure without the coupon on dashboard

14. try to key in ic no and password so many time. stilll not working. lupa password and key in also no result. I think MBI still not ready for his yet

15. I added credit of rm20 …but transaction incomplete..rn20 deducted fr my savings acct but no credit in my perakpark

    Could i hv yr contact

    Or pls call me at 012 5190922

16. I had bank in rm10 in this apps for parking coupon but the baki still Rm0
    , How does it replace the balance ?

17. Dah install tp gagal register. Balik2 keluar ayat ic n password tak match. Dah email .. no reply
    Please help me

18. Hi Park@Perak staff please help me solve this problem，yesterday i have topup Rm10 still waiting long no updated and now I’m want to lock-in waiting email also not receive any email.
    so how to solve problem？

19. Hi Team Perak @ Park, minta tlg hantar password yg baru, saya dah email terlupa password tapi sampai hari nie x dapat password, saya dah topup RM60.

20. Me gt same prob wif u..forgot pw send email then no reply ..me reload rm20 already

21. I need reset the password but unsuccessful to log in website. please advise.

22. I have installed the app and I forgotten my password, click forgot password and should have received email but until now no feedback. Tried many times yet no feedback…I have no idea and need your kind advise. Thank you.

23. I cant login cos forgotten my password,i need help

24. Forgot password and couldn’t receive the reset email from the team.
    The worst part is I paid the parking fee online and still get the saman. Now I can’t login to the account…. What should I do? Please help

25. Why I still get saman after paid online?

26. Pakai apps pon kena saman.. function ke tak apps ni?

27. Tried to login with usual password. Got message that says’ no kp dan katalaluan tidak sepadan’. Tried the ‘Lupa katalaluan” and entered email address several times and finally got an email reply with a link to reset password. Clicked on the link but got a ‘This Site can’t be reached’ message.

28. May I know that are you solve that problem?I am faced same issue with you as forgotten password and key in email address but no received any notification to change password.

29. Was trying to retrieve back my password and never get any email respond back!! Please advise?

30. Hi. I forgot my password. I clicked forgot password password and key in my email address. The system asked to check my email to reset my password. However, I didn’t received any email from the apps. The email not in spam mail too. I been trying many times. Very fed up. Please solve my problem.

31. I install the app . Every time i try to sign in it comes back to the same sign in page. Not able to proceed further

32. Keep getting msg ’ no kp dan katalaluan tidak sepadan’. Tried the ‘Lupa katalaluan” and entered email address several times , but no msg in inbox.

    My wife also registered an account but same problem! What’s the problem with Park@Perak?

33. This two days my iPhone can’t login just got turning circles n cos me got summon , lousy app, I still have rm 20 in account, go DBI said no technical help!!

34. i have the same problem with jeison chung , Phan koo yuen, Yuki…
    i just top up RM50 into the account and it log me out then cannot log in any more with getting msg ’ no kp dan katalaluan tidak sepadan’. Tried the ‘Lupa katalaluan” and entered email address several times , but no msg in inbox.

35. Hi. I forgot my password. I clicked forgot password and keyed in my email address. The system asked to check my email to reset my password. However, I didn’t received any email from the apps.

36. its already two days ….this app wasn’t work . very disappointed.

37. Forget password already sent email until now nothing pls pls help pls reply my email or give some other app options. Very disappointing and frustrating

38. Can’t login into the apps. Even i login with the correct user and password, but this apps still rejected the login. Click the “forgot password” and request a password yo be sent to my emsil, but nothing was sent to my email. Even more than 20 times of trying.

39. Forget password already sent email until now nothing pls help.

40. I can’t reset my password, how to make it, reset many time but no response my email

41. The software is as good a rubbish.
    Facing log in issue as mentioned by other potential user.
    Reset password has no option, only thru email & that doesn’t work either.
    Memalukan!

42. don’t know why, accidentally log out and can’t log in anymore. click forget password many times but still no email for me. please help me solve my problem.

43. Try to login. Ic no correct, password also correct but nothing happen. Where went wrong? Previously top up rm10, only used 69cents. Please help. Tqvm.

44. Kenapa saya tak boleh login ? Dah bnyk kali tukar pasword pun still tak boleh login , tlg bantu saya

45. ID & Password not matched! Bila nak matching nya Yeop?????
    Can anyone help?????

46. No recovery email received for forgotten password.

47. No recovery email received for forgotten password. Please Resolve the issue.

48. Every time Shows an error ID & Password are not match.
    Can anyone help in this regard?

49. Please assist as it automatically logout and cannot login. Even I reset password, no email received on this. Please assist urgently. Please provide my username as well. Thanks.

50. I have try many time to reset my password, after reset shows an error ID& password are not match.
    How to make it?

51. Not able to ‘tambah masa’ when still having 5 minutes left. Problem is my ‘tambah masa’ is not in the “time remaining” box. Many of my friends are having the same problem

52. I was unable to key in / select car number in Park page. So unable to proceed to pay.
    Uninstalled Apps & reinstalled – still same problem, unable to key in car number.
    Reported my problem in Maklum Balas in the Apps 2 days ago but no reply.
    Called all the phone numbers listed this morning 9am+, nobody pick up call.
    Frustrating.

53. This is a follow-up from my earlier comment this morning 25/7/2022.
    Since unable to get through all hotlines of Park Perak, I called MBI.
    MBI customer service was very kind to forward my call direct to their IT Dept.
    IT officer very polite & patiently guided me to resolve my problem with the Apps.
    Thumbs up, MBI.