I took my first Uber ride in Ipoh some weeks ago to try out the system. My trip was from Impiana Hotel Ipoh to Home. As soon as I placed my request, my Uber driver called me up to confirm if I really did book a Uber and asked me for my location. I said yes, I did request for a ride and that I am at Impiana Hotel Ipoh. He didn’t know where that is and said that if the GPS has accurately marked my location, he would be able to locate me.
The driver arrived a few minutes later and I actually could see his car icon on my Uber app turning in to the hotel. I chatted with him and asked him if he is not from Ipoh, since he doesn’t know Impiana Hotel. Turned out that he lives in Tanjung Tualang and comes to Ipoh daily. He said that if I had told him the nearest landmark, he would have found it easily. Well, Impiana Hotel is already a major landmark, where else did he want me to say?
Anyway, since he wasn’t local, I had to point him the way to my home, which I took a shortcut rather than depended on the GPS of the application which would take us on a roundabout way. During the trip, he got so friendly that he even asked me why I was at the hotel. Like, duh!
From my screenshots, you can see that it is very easy to use Uber, but you do need to have internet connection on your phone in order for it to work. And I just want to point out that my Uber driver looked nothing like the photo he had uploaded onto his profile. This discrepancy has been detected by a few of my other friends during their Uber rides too. I think Uber has to be more stringent with driver profiles.
As soon as the driver keys in that he has dropped off his rider, my fare was deducted from my credit card, which I had pre-entered into my application. A receipt was also generated and sent to me by email. It was all very seamless.
By the way, according to my driver, it is better to opt for payment by credit card as it is charged according to the fare. If one were to pay by cash, the amount is rounded up to the higher Ringgit.
If you would like to use Uber, sign up HERE and enjoy a free Uber ride worth RM20 (code: EMILY2U). This promotion is valid for first time riders only. Enjoy!