UTC Perak (Urban Transformation Centre)

What is Urban Transformation Centre? Simple answer – it is a one-stop centre that brings together multiple government and private agencies under one roof for the convenience of the public.

The third and largest UTC after Malacca and Kuala Lumpur, UTC Perak, is located in the building of Ipoh Central Market, and occupying the floors formerly tenanted by Super Kinta Department Store. Although UTC Perak was opened to the public on 2nd Jan, 2013, this one-stop centre was only fully operational one week later. It was launched by Prime Minister Datuk Seri Najib Razak on 15th Feb, 2013.

So, what can you do here at UTC Perak? Pay bills, apply or renew passport and have your teeth checked at the 1 Malaysia Dental Clinic, just to name a few errands. Or maybe just lepak at the library. After all, this is where you can get centralised government and private sector services.

Check out this directory I have copied for you.

Ground Floor
KWSP Kiosk
ATM
CDM

Level 1
Kedai Kopi 1
Agro FAMA

Level 2
UTC Information Counter
Polis DiRaja Malaysia
Majlis Bandaraya Ipoh
Jabatan Perancangan Bandar Dan Desa
Lembaga Air Perak
Bahagian Perumahan Awam Pejabat SUK
Ar-Rahnu YaPEIM
Tenaga Nasional Berhad
Perdasama Negeri Perak
Pos Malaysia
Lembaga Tabung Haji
Telekom Malaysia Berhad
Indah Water Konsortium (IWK)
Persatuan Mencegah Dadah Malaysia (PEMADAM)
Yayasan Pencegahan Jenayah Malaysia (MCPF)
Perbadanan Kemajuan Negeri Perak
Pejabat Daerah Dan Tanah Ipoh
Pusat Kerjaya Amanjaya
Jabatan Pengairan Dan Saliran Perak (JPS)
K-Perak
Tourism Perak
Bahagian Korporat SUK Perak
Jabatan Agama Islam Perak
Pemudah
Perbadanan Perpustakaan Awam Negeri Perak
Majlis Agama Islam & Adat Melayu Perak (MAIPk)
Yayasan Perak
Amanah Ikhtiar Malaysia
Yayasan Bina Upaya Darul Ridzuan (YBU)
Amanah Raya
Kementerian Pembangunan Wanita Keluarga Dan Masyarakat (KPWKM)
Dewan Perniagaan Melayu Malaysia Negeri Perak
Klinik 1 Malaysia
Klinik Pergigian 1 Malaysia
Kedai Buku 1 Malaysia

Level 3
Suruhanjaya Pengangkutan Awam Darat
Jabatan Pengangkutan Jalan
Jabatan Pendaftaran Negara
Biro Pengaduan Awam
Jabatan Imigresen Malaysia
Agro Bank
Lembaga Hasil Dalam Negeri
Perbadanan Usahawan Nasional Berhad
SME Bank
Majlis Amanah Rakyat
Tekun Nasional
PTPTN
Jabatan Pertanian Negeri Perak
Lembaga Pemasaran Pertanian Persekutuan (FAMA)
PERKESO
Jabatan Tenaga Manusia (JTM)
Perbadanan Tabung Pendidikan Kemahiran (PTPK)
Jabatan Pembangunan Kemahiran (JPK)
Jobs Malaysia
Kementerian Belia Dan Sukan
Majlis Belia Negeri Perak
Bilik Mesyuarat Utama
Bilik Mesyuarat Gunasama
Bilik Gunasama
Surau Lelaki / Wanita

Other amenities include:
Futsal court
Cafeteria
Rest rooms
Information kiosks

I love that UTC Perak provides free (and fast) WiFi access to visitors. Of course, there is room for improvement and from my observation during my visits last month, three immediate issues that should be addressed are demarcation in the car park, signboards leading to UTC Perak from the wet market and public resting areas within UTC Perak.

UTC Perak (Urban Transformation Centre)
Add: Bangunan UTC Perak, Jalan Dato’ Onn Jaafar, 30300 Ipoh, Perak.
Tel: 05-2494960
Fax: 05-2413329
Website: http://www.utc.my/
Opening hours: 8.30am – 10pm daily except public holidays
Fri: 8.30am – 12.15pm & 2.45pm – 10pm
(may vary for individual offices)

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